Refund Policy

Customer Support

Thank you for shopping at PinkHimalayans. We value your satisfaction and want to ensure that you have a hassle-free experience with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Refunds

To be eligible for a refund, please note the following conditions:

  • You must request a refund within 7 days of your purchase.
  • The item must be in the same condition as you received it and should not have been used or damaged.

How to Request a Refund

To request a refund, please contact our customer support team through one of the following methods:

Please provide the following information:

  • Your full name
  • Contact information (email address and phone number)
  • Order number
  • Date of purchase
  • Reason for the refund request

Refund Process

Once your refund request is received and approved, we will initiate the refund process. You can expect the following:

  • The refund will be processed using the same payment method you used for the original purchase.
  • Depending on your payment provider, it may take several business days for the refund to reflect in your account.
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