Refund Policy
Customer Support
Thank you for shopping at PinkHimalayans. We value your satisfaction and want to ensure that you have a hassle-free experience with our products. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
To be eligible for a refund, please note the following conditions:
- You must request a refund within 7 days of your purchase.
- The item must be in the same condition as you received it and should not have been used or damaged.
How to Request a Refund
To request a refund, please contact our customer support team through one of the following methods:
- 📞 Phone: +92 316 1465299 or +92 321 5756559
- 📧 Email: info@pinkhimalayans.com
Please provide the following information:
- Your full name
- Contact information (email address and phone number)
- Order number
- Date of purchase
- Reason for the refund request
Refund Process
Once your refund request is received and approved, we will initiate the refund process. You can expect the following:
- The refund will be processed using the same payment method you used for the original purchase.
- Depending on your payment provider, it may take several business days for the refund to reflect in your account.